About Us

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About Us

the mission

Our mission is to solve our clients’ audio visual challenges through knowledge-based, cost-effective solutions that never compromise on quality, performance, or service. We combine technical expertise with a client-first mindset to deliver outstanding results every time.



About us

Since our humble beginnings in 2002 serving the live production scene on weekends, Red Pulse Pty Ltd (trading as AV Equipment) has grown into a Melbourne-based AV company offering end-to-end audio visual design, integration, and installation services across Victoria. We expanded from our roots in audio production to meet the broader needs of schools, venues, churches, and commercial clients.

Our experienced and competent staff are genuinely passionate about audio, with key team members holding accredited AV qualifications. Whether it’s live sound amplification for events or holistic AV installations, we approach every job with the same commitment to quality, detail, and client satisfaction.

No matter your budget, we treat your challenge as our own—offering tailored solutions and delivering reliable, professional results without cutting corners

We’re open and honest and we’ll keep the right people involved at each stage of the process.

We’ll be clear and consistent when we give you facts and figures.

We build relationships based on trust. That’s why our customers depend on us to give them the right advice and deliver at the right cost.
We carefully choose the products that are right for you, and offer expert installation and aftercare.

We’ll talk to you in a straightforward way, without unnecessary jargon.

We’ll be here when you need us, showing you how to stay in control of your technology and ready to solve problems if they happen.
We’re experts in our field, we know what works now, and always have an eye on where you need to be in the future.

We use our expertise to understand what you need and build the right solution for you. Objectives first, technology second.

Our multi-disciplinary team consists of audio engineers, IT specialists, an industrial designer and an architect. Our team are experts in AV integrated systems, design and environments.
We see ourselves as educators when dealing with our clients, empowering them with the knowledge required to make an informed and best decision for their needs.   

Our Red Pulse care program is designed with our clients in mind. To us, the completion of a job is not the end. Instead, it’s the beginning of a long-lasting relationship with you. 

Our Red Pulse care program includes ongoing support, on-site training and maintenance, and over the phone technical support.
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A project manager will be assigned to your job from start to end and beyond
Same day email enquiry response
1-year warranty
Over the phone technical support within business hours Monday to Friday
Yearly on-site maintenance
Guaranteed 10% discount on any future AV purchases, service or installations
On-site training for individuals or teams

Start your transformation.

Fueled by a passion for helping you reach your goals, we manage the technology so you can manage your business.
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